Shipping policy
Thank you for shopping at ZippOff. This Shipping Policy explains how we process, ship, and deliver your order.
Order Processing
Every item at ZippOff is made to order and fulfilled through Printify, our print-on-demand partner. Please allow 2–7 business days for production before your order ships. During high-demand periods, such as holidays or promotional launches, production times may be extended.
Shipping Rates and Delivery Estimates
Shipping charges for your order are calculated and displayed at checkout. Estimated delivery times, once your order has shipped, are as follows:
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Domestic orders: approximately 2–5 business days in transit (roughly 4–12 business days total, including production).
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International orders: approximately 10–30 business days in transit, depending on destination and customs processing.
Printify works with a global network of 30+ independent print providers across the US, Europe, Canada, and Asia. Each order is automatically routed to the print provider closest to your delivery address. "Domestic" delivery applies when your order is produced at a facility in your own country or region; orders produced outside your country or region follow international delivery estimates. Delivery windows are estimates only and are not guaranteed, and may be affected by carrier delays, customs processing, weather, or other circumstances outside our control.
Split Shipments
If your order contains multiple items, they may be fulfilled by different Printify print providers and could arrive in separate packages, on different days, from different locations.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information so you can follow your package's progress.
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Lost or Delayed Packages
If your order hasn't arrived within the estimated delivery window, please contact us at info@zippoff.com with your order number so we can look into it with Printify and the carrier on your behalf.
Shipping Restrictions
Because we fulfill orders through Printify, we are currently unable to ship to countries on Printify's restricted list, including but not limited to Cuba, Iran, North Korea, Russia, Belarus, Syria, and parts of Ukraine. If your country is affected, we will notify you and issue a full refund.
Contact Us
If you have any questions about this Shipping Policy, please contact us at info@zippoff.com.